Job Listing

Join UChicago Medicine as a Nursing Support Assistant in our Hospital Medicine unit.   With the leadership of the Manager and the Clinical Supervisor, the Nursing Support Assistant (CNA) performs assigned supportive work in connection with the delivery of patient care, including functional tasks and skills.   Job Summary Performs activities which support the daily functions and operations of a patient care unit and the healthcare team. Provides constant observation and documentation of activity of assigned patient. Works under the direction of the Registered Nurse in the assigned area.   Essential Job Functions - Provides basic patient care activities including vital signs, enemas and basic tests such as glucoscan, hemacult and multistix - Assists patients with activities of daily living, as appropriate/assigned, using proper aseptic, isolation, and infection control techniques in performance of duties - Assists patients with personal hygiene, ambulation and nourishment/fluids - Completes procedures as assigned, such as collecting patient specimens and weighing patients. - Assists with discharge and transfer preparation of patients - Assists in the maintenance of the patient environment: makes patient beds, tidies patient room, and prepares patient room for admission and transfer - Assists with the maintenance of supplies/equipment and the environment. - Communicates and accurately documents activities onto the proper records or logs - Initiates CPR and calls a Dr. Cart - Performs receptionist duties for assigned area as requested Required Qualifications - High school diploma or equivalent - Must be listed on the IDPH Health Care Worker Registry (HCWR) as an Illinois CNA OR a nursing student who has passed the written competency exam and is listed on the HCWR. - CPR/BLS Certification  - Ability to read and write, perform simple mathematical calculations, follow oral and written instructions, perform variety of tasks without direct supervision and perform duties requiring continuous physical effort - Ability to effectively communicate verbally and/or in written form - Ability to work in partnership with management and staff - Occasional lifting may be heavy and awkward, over 50 lbs. - Moderate to extreme physical effort such as walking, standing, performing CPR, and lifting materials, equipment, objects and/or patients may be required - Vision, hearing, and sense of touch must be adequate to enable one to quickly and accurately perform tasks such as reading small print, defining details, sending and receiving clear and accurate oral communication - Frequent periods of concentrated or focused attention will be needed to interpret visual, auditory, and sensory inputs  Position Details - Job Type/FTE:  Full Time (0.90 FTE) - Shift: Nights, 7pm-7am - Unit/Department: 4SE Hospital Medicine - CBA Code: 743 Union Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire

Join UChicago Medicine as a Nursing Support Assistant in our Hospital Medicine unit.   With the leadership of the Manager and the Clinical Supervisor, the Nursing Support Assistant (CNA) performs assigned supportive work in connection with the delivery of patient care, including functional tasks and skills.   Job Summary Performs activities which support the daily functions and operations of a patient care unit and the healthcare team. Provides constant observation and documentation of activity of assigned patient. Works under the direction of the Registered Nurse in the assigned area.   Essential Job Functions - Provides basic patient care activities including vital signs, enemas and basic tests such as glucoscan, hemacult and multistix - Assists patients with activities of daily living, as appropriate/assigned, using proper aseptic, isolation, and infection control techniques in performance of duties - Assists patients with personal hygiene, ambulation and nourishment/fluids - Completes procedures as assigned, such as collecting patient specimens and weighing patients. - Assists with discharge and transfer preparation of patients - Assists in the maintenance of the patient environment: makes patient beds, tidies patient room, and prepares patient room for admission and transfer - Assists with the maintenance of supplies/equipment and the environment. - Communicates and accurately documents activities onto the proper records or logs - Initiates CPR and calls a Dr. Cart - Performs receptionist duties for assigned area as requested Required Qualifications - High school diploma or equivalent - Must be listed on the IDPH Health Care Worker Registry (HCWR) as an Illinois CNA OR a nursing student who has passed the written competency exam and is listed on the HCWR. - CPR/BLS Certification  - Ability to read and write, perform simple mathematical calculations, follow oral and written instructions, perform variety of tasks without direct supervision and perform duties requiring continuous physical effort - Ability to effectively communicate verbally and/or in written form - Ability to work in partnership with management and staff - Occasional lifting may be heavy and awkward, over 50 lbs. - Moderate to extreme physical effort such as walking, standing, performing CPR, and lifting materials, equipment, objects and/or patients may be required - Vision, hearing, and sense of touch must be adequate to enable one to quickly and accurately perform tasks such as reading small print, defining details, sending and receiving clear and accurate oral communication - Frequent periods of concentrated or focused attention will be needed to interpret visual, auditory, and sensory inputs  Position Details - Job Type/FTE:  Full Time (0.90 FTE) - Shift: Nights, 7pm-7am - Unit/Department: 4NE Hospital Medicine - CBA Code: 743 Union Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire

Join a world-class academic healthcare system as a Nursing Staffing Coordinator-Home Infusion Pharmacy.  This role will be a part of the Home Infusion Pharmacy, servicing UChicago Medicine and Ingalls Memorial. The Nursing Staffing Coordinator will provide administrative support to the Senior Manager of Nursing and assist with staffing home care cases with the appropriate staff.   Essential Job Functions - Enter all new patient information into computer charting system. - File all forms via Remit Data/Webscan into patient charts including consents, medication sheets, and labs after reviewed by nursing supervisor. - Manage nursing fax folder. Forward any documents in the fax to the appropriate parties. - Coordinate between nurse and warehouse personnel for delivery of supplies to patients. - Assist with staffing of cases. - Re-staff existing cases as per each request. - Arrange for DME to be delivered to hospital or patient’s home as ordered by physician. - Answer all calls coming into the nursing department and contact appropriate nurse or nursing supervisor in a timely manner for any clinical issues. - Act as a liaison for the field staff. Manage nursing notes; check for completion of notes as per state guidelines. - Works with administrative assist to assure all nursing services are admitted in our Electronic records system; abide by relevant P & Ps to create any necessary whiteboard task follow-ups. - Manage phone lines. Act as liaison for complaints/issues. - Maintain the confidentiality of patients and their personal information at all times. - Participate in any continuing education and in-services as requested by management.   Required Qualifications - BSN, Nursing - 2-5 year nursing experience, home care or charge nurse experience preferred - Ability to set priorities and organize work - Ability to work accurately and quickly under pressure - Ability to work in a team environment and cooperate with all departments within the home infusion center. - RN Licensure in State of Illinois   Position Details  - Job Type: Full time - Shift: Day - Unit/Department: Infusion - CBA Code: Non-Union   In this role you will work 100% at our South Holland. We anticipate that you will generally work approximately 40 hours per week.  We anticipate that you will generally be scheduled to work the day shift, and will not be scheduled for on-call shifts. The days of the week that you are scheduled will be Monday-Friday, but we anticipate that you will be on a weekend on call rotation.   Must comply with Ingalls Memorial Hospital's COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

Join UChicago Medicine as a Nursing Support Assistant to serve on our 8E Neurology Unit!   On CCD 8 East we provide care for Neurology, Neurosurgery, & Epilepsy patients while also being the Comprehensive Stroke Center for the organization. We are a 28 bed unit that cares for patients during their acute needs anticipating their transition to home, a rehab facility, or other skilled facility. By joining our team you’ll be a part of the brains and backbone of the organization.   Job Summary Performs activities which support the daily functions and operations of a patient care unit and the healthcare team. Provides constant observation and documentation of activity of assigned patient. Works under the direction of the Registered Nurse in the assigned area.   Essential Job Functions - Provides basic patient care activities including vital signs, enemas and basic tests such as glucoscan, hemacult and multistix - Assists patients with activities of daily living, as appropriate/assigned, using proper aseptic, isolation, and infection control techniques in performance of duties - Assists patients with personal hygiene, ambulation and nourishment/fluids - Completes procedures as assigned, such as collecting patient specimens and weighing patients. - Assists with discharge and transfer preparation of patients - Assists in the maintenance of the patient environment: makes patient beds, tidies patient room, and prepares patient room for admission and transfer - Assists with the maintenance of supplies/equipment and the environment. - Communicates and accurately documents activities onto the proper records or logs - Initiates CPR and calls a Dr. Cart - Performs receptionist duties for assigned area as requested Required Qualifications - High school diploma or GED - Must be listed on the IDPH Health Care Worker Registry (HCWR) as an Illinois CNA OR a nursing student who has passed the written competency exam and is listed on the HCWR. - CPR/BLS Certification  - Ability to read and write, perform simple mathematical calculations, follow oral and written instructions, perform variety of tasks without direct supervision and perform duties requiring continuous physical effort - Ability to effectively communicate verbally and/or in written form - Ability to work in partnership with management and staff - Occasional lifting may be heavy and awkward, over 50 lbs. - Moderate to extreme physical effort such as walking, standing, performing CPR, and lifting materials, equipment, objects and/or patients may be required - Vision, hearing, and sense of touch must be adequate to enable one to quickly and accurately perform tasks such as reading small print, defining details, sending and receiving clear and accurate oral communication - Frequent periods of concentrated or focused attention will be needed to interpret visual, auditory, and sensory inputs  Position Details - Job Type/FTE:  Part Time (.60 FTE) - Shift: Days - Unit/Department: 8E Neurology Unit! - CBA Code: 743 Union   Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

Be a part of a world-class academic healthcare system at UChicago Medicine as a Medical Assistant with our Ambulatory Float clinic at our Orland Park location. In this role you will partner with the rest of the clinical team to provide patients the highest quality of care.    In this role, a Medical Assistant is an employee who performs a wide variety of patient care services under the direct supervision of a registered nurse, advanced practice nurse (APN) or physician. Such services can involve therapeutic and/or diagnostic procedures.   Essential Job Functions: - Know and practice the University of Chicago Medical Center’s Pride Values and Patient Centered Care Definition and Principles. - Perform any or all duties involving direct patient care as assigned by the registered nurse or physician and within the scope of the Nursing policies and procedures. - Appropriately implement and document patient and family education as delegated by the RN or physician. - Obtain and record vital signs. - Perform tests, i.e. pregnancy tests, urinalysis, and hemocults, etc., specific to the patient population. - Document all aspects of patient care according to hospital policies and procedures. - Perform phlebotomy services. - Assist with collection of specimens. Perform labeling and logging of specimens in compliance with hospital standards. - Performs other duties as assigned.   Required Qualifications:  - A completed High School diploma or equivalent from an accredited body - A current certificate of cardiopulmonary resuscitation training - Must have phlebotomy experience - Experience working in a community health setting - Completion of a certified/registered program for medical assistants that is recognized by the American Heart Association or American Red Cross - Casting and orthopedic experience   Preferred Qualifications:  - Considerable skill in communicating verbally, in determining priorities and in organizing work; ability to maintain an organized, alphabetized filing system - General working knowledge of PC. Excel, Microsoft Word for windows, OASIS and EPIC - Computerized appointment scheduling experience - Ability to handle stress in a fast-paced environment - Considerable skill in handling sensitive public contacts with discretion, tact and courtesy when dealing with patients, coworkers, and physicians - Physical ability to perform stocking, lifting, and transporting supplies and instruments   Position Details: - Job Type/FTE: Full-Time (1.0FTE) - Shift: Days  - Unit/Department: Ambulatory Float - CBA Code: Non-Union Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

Be a part of a world-class academic healthcare system at UChicago Medicine as a Medical Assistant with our Medical Oncology team in Hyde Park. In this role you will partner with the rest of the clinical team to provide patients the highest quality of care.    In this role, a Medical Assistant is an employee who performs a wide variety of patient care services under the direct supervision of a registered nurse, advanced practice nurse (APN) or physician. Such services can involve therapeutic and/or diagnostic procedures.   Up to $1,500 Sign-on Bonus Eligible!   Essential Job Functions: - Know and practice the University of Chicago Medical Center’s Pride Values and Patient Centered Care Definition and Principles. - Perform any or all duties involving direct patient care as assigned by the registered nurse or physician and within the scope of the Nursing policies and procedures. - Appropriately implement and document patient and family education as delegated by the RN or physician. - Obtain and record vital signs. - Perform tests, i.e. pregnancy tests, urinalysis, and hemocults, etc., specific to the patient population. - Document all aspects of patient care according to hospital policies and procedures. - Perform phlebotomy services. - Assist with collection of specimens. Perform labeling and logging of specimens in compliance with hospital standards. - Performs other duties as assigned.   Required Qualifications:  - A completed High School diploma or equivalent from an accredited body - A current certificate of cardiopulmonary resuscitation training - Must have phlebotomy experience - Experience working in a community health setting - Completion of a certified/registered program for medical assistants that is recognized by the American Heart Association or American Red Cross   Preferred Qualifications:  - Considerable skill in communicating verbally, in determining priorities and in organizing work; ability to maintain an organized, alphabetized filing system - General working knowledge of PC. Excel, Microsoft Word for windows, OASIS and EPIC - Computerized appointment scheduling experience - Ability to handle stress in a fast-paced environment - Considerable skill in handling sensitive public contacts with discretion, tact and courtesy when dealing with patients, coworkers, and physicians - Physical ability to perform stocking, lifting, and transporting supplies and instruments   Position Details: - Job Type/FTE: Full Time (1.0 FTE) - Shift: Days – 8 hours - Unit/Department: Medical Oncology - CBA Code: Non-Union   In this role, we anticipate that you will generally work approximately 40 hours per week. We anticipate that you will generally be scheduled to work the Day shift, from approximately 9:30am-6:00pm and will not be scheduled for on-call shifts. We anticipate you will be scheduled to work 100% at the Hyde Park campus. The days of the week that you are scheduled will be Monday - Friday.   Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

Be a part of a world-class academic health-care system at UChicago Medicine as a Sr. Quality Improvement Project Manager in the Quality Performance Improvement Department.   Quality Performance Improvement (QPI) supports clinically-focused improvement endeavors to understand, improve and sustain high-value, patient-centered care across the community. Under the direction and in support of Clinical Excellence, QPI advances organizational priorities aligned with strategic and annual operating plans, Clinical Excellence Priority Scorecard Measures, and quality goals. In partnership with clinical and operational leaders, QPI team members implement sustainable improvements to ensure UChicago Medicine practices evidence-based care with high reliability, transform health care by testing new ways to deliver value-based care, and solve the challenging problems in healthcare through new innovations.   This position is focused on integration efforts of One UChicago Medicine QPI/Integration Management Office (IMO). Projects and initiatives will be focused on: - Designing and implementing systems and processes that function cohesively across the health system to improve operational efficiencies while maintaining quality, safety, and experience - Enhancement and optimization of shared service to support the growth and evolution of the One UChicago Health System   Quality Performance Improvement team members skillfully apply methods and tools within the core competencies of quality improvement and process improvement, project management, and group facilitation to achieve project aims aligned with organizational goals. Team members work effectively with diverse roles across the system to identify inefficiencies, develop solutions, and lead improvement initiatives across the system.   Essential Job Functions: - Program/Portfolio Management - Manage a group of related projects and serve as a point of contact in the organization and on the team for assigned projects - Facilitate the planning and development of quality plans for a related group of projects tied to annual quality goals - Project Management - Oversees the planning, design, implementation, and completion of small to medium projects with support from supervisor - Executes project plan and provides daily support for moving the project forward on large strategic initiatives with support from QIPM or supervisor - Identifies and communicates alignment and impact of project plans on related projects within the QPI portfolio and across the organization - Identifies and manages project risks. - Quality improvement and Process Design Expertise - Facilitates the use of standard QI and PI tools - Provides mentorship and guidance to team members on use of QI tools/approaches - Navigates and facilitates the distinction between quality improvement and research, and the potential intersections - Represents the QPI team and offers quality improvement expertise in committee meetings as needed. - Group Facilitation - Develop and carry out the strategy for the facilitation of multidisciplinary meetings and design sessions - Develops coherent, actionable summaries from the input of many stakeholders generated during meetings and design sessions - Facilitates decision making to achieve consensus on plans and next steps with stakeholder buy-in - Expertly navigate relationships and problem solving during meetings with front line staff, hospital leadership. - Analytics/Data-Driven Approach - Collaborate with data teams within UCM to ensure data and analytics needs of assigned projects are satisfied and garner the most effective clinical monitors and insight to drive improvement, while allowing for efficient analytics processes - Identify data collection and analysis needs as appropriate when relevant data does not exist electronically, design efficient data collection and analysis plans to meet those needs - Collaborate data teams within UCM on measure development, analysis, and report generation processes - Utilize available data and reports to identify potential trends, root causes Required Qualifications: - Bachelor’s degree in a Health Care, Engineering, or Performance Improvement field or equivalent - Possess a minimum of 2-3 years’ experience in a healthcare, performance improvement, project management, or other advanced position - Exceptional communication and interpersonal skills with all levels of staff, including physicians and administrative staff - Experience facilitating groups with many different stakeholder - Ability to elicit cooperation and maintain productive working relationships with internal and external leaders - Knowledge of performance improvement techniques and methodologies - Ability to independently coordinate projects among many functional units; applying project management experience and knowledge of project management tools and techniques - Ability to plan, lead and execute large scale projects with major impacts on clinical operations and outcomes - Ability to manage, interpret, and present data - Self-motivated: given appropriate direction for goals, must be able to work autonomously in a sometimes ambiguous and changing environment Preferred Qualifications: - Master’s degree in Public Health, Health Care Administration, Business Administration, Nursing, or another health care-related field - Possess a minimum of 2-3 years’ Performance Improvement experience in Hospital, or large Health System - Experience with clinical terminology. Position Details - Job Type/FTE: 1.00FTE - Shift: Days 8:00pm-5:00pm - Unit/Department: Quality Performance Improvement - CBA Code: Non-Union Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.  

Join UChicago Medicine, as a Registry Radiology Technologist in the General Procedures department.   As a Radiology Technologist, you will perform diagnostic imaging studies as assigned, utilize appropriate principles of radiation protection, exercise professional judgement in the performance of imaging procedures and be responsible for providing care of patients in your charge.    Required Qualifications: - Associates degree in a related medical field of study or equivalent experience - Satisfactory completion of formal Radiologic technology training in an AMA approved program - Certified by The American Registry of Radiological Technologists - Licensed by the Illinois Emergency Management Agency (IEMA) - Maintain required continuing education as mandated by The American Registry of Radiological Technologists - Considerable knowledge of standard office practices and procedures along with knowledge of computers and software programs specific to the UCMC and the radiology department - CPR certification  - 3 assigned holidays a year     Position Details - Job Type/FTE: Registry  - Shift: 8hr - 12hr shifts (Rotating)  - Unit/Department: 377604-Gen Procedures  - CBA Code: Non-Union - No Visa Sponsorship Available

UChicago Medicine Medical Group seeks an exceptional Family Medicine Nurse Practitioner for our robust outpatient practice in Flossmoor, Illinois. Candidates are required to have a minimum of 3 years of Family Medicine NP experience, including managing their own patient panel. The NP must have graduated from an accredited Nurse Practitioner program and hold current certification. Active licensure in Illinois is required.   Opportunity Highlights: - Family and Internal Medicine practice - 100% outpatient - Fulltime position - Join a patient centered collegial, supportive and friendly team - Exceptional benefits – Medical, dental, retirement, time off, and CME allowance   About UChicago Medicine Medical Group: - UChicago Medicine Medical Group is aligned with UChicago Medicine.  With a history dating to 1927, the University of Chicago Medicine is a not-for-profit academic health system with hospitals, outpatient clinics and physician practices throughout Chicago and the suburbs - UChicago Medicine Medical Group is growing rapidly, to bring the forefront of medicine to communities throughout Chicagoland - We support clinicians in providing outstanding care in the community - UChicago Medicine Medical Group's outpatient facilities are conveniently located throughout the region, from River East and the South Loop in the heart of Chicago to Orland Park, Tinley Park, Flossmoor, Calumet City and South Holland in the south suburbs   Interested candidates please contact: Kayla Scheiding Kayla.scheiding@uchicagomedicine.org   UChicago Medicine Medical Group is comprised of UCM Care Network Medical Group, Inc. and Primary Healthcare Associates, S.C. UChicago Medicine Medical Group physicians are not employees or agents of The University of Chicago Medical Center, The University of Chicago or UChicago Medicine Ingalls Memorial.

Be a part of a world-class academic healthcare system, Uchicago Medicine, as a Imaging Team Leader in General Procedures (Radiology Department).   Description:  In this role as an Imaging Team Leader you will be responsible for maintaining continuity in the day-to-day operations of the General Procedures section of the Department of Radiology. As well as act as a resource person to the other technologists.   Essential Job Functions:  - Maintaining inventory levels and fill out proper ordering forms to submit to the manager for ordering in a timely manner. - Keeping department clean and inspection ready at all times. - Meeting regularly with the manager to discuss problems or suggestions for improving procedures and patient through-put. - Perform general x-ray procedures to demonstrate sectional anatomic images for interpretation by or at the request of a licensed practitioner. - The technologist will provide appropriate patient care and recognize patient’s conditions essential for successful completion of the procedures.  - The services are provided in accordance with industry standards, department protocols and hospital policies and procedures. Required Qualifications: - Current registry by ARRT - Current IEMA license - CPR and BLS training required.   Preferred Qualifications: - Satisfactory completion of formal Radiography training program through an accredited school - 3 years Radiography experience - Effective communication skills and excellent patient care skills required - Excellent leadership skills. - Handle high pressure, fast paced work environment Position Details: - Job type/FTE: Full Time/1.0 FTE - Shift: Evenings (3p-11:30p) - Unit/Department: General Procedures (radiology) - CBA Code: Non-Union   This document describes the major duties, responsibilities and authorities of this job, and is not intended to be a complete list of all tasks and functions.  It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.   All employees are required to familiarize themselves and continually comply with all federal and state health care laws, regulations and rules (including Medicare and Medicaid billing requirements which are applicable to the employee's job duties).  Any employee who becomes aware of possible noncompliance with applicable laws is required to promptly report such possible noncompliance to his or her immediate manager or The University of Chicago Medical Center Compliance Resource Line.  No adverse action or any form of retaliation shall be taken by the Hospitals against any employee because of that person's good faith report of possible noncompliance.   REASONABLE ACCOMMODATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Join a world-class academic healthcare system, UChicago Medicine, as a Cytotechnologist in the Anatomic Pathology Lab. In this role as a Cytotechnologist, you will conduct microscopic examination of non-gynecologic and gynecologic specimens and record finding in LIS computer system.  This position may assists with specimen adequacy assessment during ROSE procedures.  Records required data on daily screening and participates in quality control assessments.  Cytotechnologist work collaboratively with colleagues, participates in process improvement projects, and trains Cytotechnology students.   Job Summary   In consultation with the Anatomical Pathology Manager, pathologists and Medical Directors, the Cytotechnologist is responsible for screening and diagnosing gynecological and non-gynecological slides. Activities include accessioning, staining, assisting in Fine Needle Aspiration (FNA) for on-site adequacy evaluation of FNA procedures, and reporting results according to established procedures. In addition, participates in all cytology quality control procedures and complies with quality assurance and quality management standards within the department as outlined by the department and applicable regulatory agencies.   Essential Job Functions   • Microscopically examine gynecologic, non-gynecologic and FNA samples, identify and mark cells of significance• Enter interpretations into the laboratory information system, appropriately triage cases requiring further evaluation either by a QC technologist or pathologist, and issue a report for Pap tests that do not require further review• Assist cytopathologists with FNA procedures including but not limited to: completing relevant forms, preparing and staining smears, and accessioning.• Operate, troubleshoot, and maintain equipment needed to perform relevant tasks including but not limited to the microscope and cytopreparation equipment• Maintains quality control and conforms to laboratory safety standards• Assists with review and documentation of cases for quality assurance program • Assists with policy and procedure manual updates• Provides patient-focused care in a clinical setting through the accurate performance of routine and complex tests through the pre-analytic, analytic and post-analytic stages.• Answers inquiries regarding specimen handling, results and other technical information.  • Appropriately assists clinicians with requests and seeks out resources necessary when information is not available to answer questions.• Perform cytopreparation duties as needed • Assures optimum specimen integrity and positive identification during pre-analytical, analytical, and post-analytical processes.• Helps to ensures appropriate stock level of supplies.• Assist laboratory staff in the proficient and safe use of equipment in accordance with departmental policies and procedures (including but not limited to FNA service, screening, and technical processing). • Assists with management of archived case materials, when necessary• Maintains individual workload logs accordance with the CAP and CLIA’88 guidelines for internal and external inspections • Participate in ongoing continuing education and required annual proficiency testing.   Required Qualifications   • Bachelor’s degree in cytotechnology, cytology, or related health care science field from an accredited college or university.  • Graduation from an accredited school of cytotechnology.  • Certification as Cytotechnologist (CT) or Specialist in Cytotechnology (SCT) through the American Society of Clinical Pathologists (ASCP) or equivalent • Knowledge and proficiency in the use of word processing, spreadsheet, and graphical computer programs, automated and conventional cytopathology systems and conventional laboratory equipment.  • Ability to use and understand basic statistical concepts and methods that are commonly utilized in clinical laboratory science. • Visual acuity; Good manual dexterity and fine motor skills.   Preferred Qualifications • At least 3 years of Cytology experience  Position Details  - Job Type/FTE: Registry (.10) - Shift:  Dayshift, As Needed  - Unit/Department: Anatomic Pathology Lab - CBA code: Non-Union Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

Be a part of a World-Class Academic health-care system at UChicago Medicine as a Radiology Technologist in the Imaging Department. (Pediatrics or Adults)   *5,000 Sign on bonus!*      *New Graduates are welcome!*   Are you ready to take your career in radiology to the next level while making a significant impact on patient care? Join the world-renowned UChicago Medicine team as a Radiology Technologist, where cutting-edge technology meets compassionate patient-centered care. As a Radiology Technologist, you will perform diagnostic imaging studies as assigned, utilize appropriate principles of radiation protection, exercise professional judgement in the performance of imaging procedures and be responsible for providing care of patients in your charge.    Why Choose UChicago Medicine? - Competitive Salary with a $5,000 Sign on bonus for full time individuals that join our team. - Referral Bonuses, so refer your friends!  - Comprehensive health, dental, and vision insurance plans. - Opportunities for career advancement within a world-class healthcare institution. - Competitive Shift Differentials - Dual Imaging Technologist career advancement opportunities - A supportive and collaborative work environment. Required Qualifications: - Associates degree in a related medical field of study or equivalent experience - Satisfactory completion of formal Radiologic technology training in an AMA approved program - Certified by The American Registry of Radiological Technologists (ARRT) - Licensed by the Illinois Emergency Management Agency (IEMA) - Maintain required continuing education as mandated by The American Registry of Radiological Technologists - Considerable knowledge of standard office practices and procedures along with knowledge of computers and software programs specific to the UCMC and the radiology department - CPR certification. Position Details: - Job Type: Part time - Shift: Nights, Days, Evenings - Unit/Department: XRAY / Imaging /Radiology / Diagnostic; peds - CBA Code: Non-Union - Shift differentials (Including Registry positions) - Pay based on experience, starting at $32.02/hr     Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

Be a part of a World-Class Academic health-care system at UChicago Medicine as a Radiology Technologist in the Imaging Department. (EVENINGS/NIGHTS)   *15,000 Sign on bonus!*      *New Graduates are welcome!*   Are you ready to take your career in radiology to the next level while making a significant impact on patient care? Join the world-renowned UChicago Medicine team as a Radiology Technologist, where cutting-edge technology meets compassionate patient-centered care. As a Radiology Technologist, you will perform diagnostic imaging studies as assigned, utilize appropriate principles of radiation protection, exercise professional judgement in the performance of imaging procedures and be responsible for providing care of patients in your charge.    Why Choose UChicago Medicine? - Competitive Salary with a $15,000 Sign on bonus for full time individuals that join our team. - Generous tuition reimbursement of $4,000 per year to support your ongoing education and professional development. - Referral Bonuses, so refer your friends!  - Comprehensive health, dental, and vision insurance plans. - Opportunities for career advancement within a world-class healthcare institution. - Competitive Shift Differentials - Dual Imaging Technologist career advancement opportunities - A supportive and collaborative work environment. - Overtime incentives! Required Qualifications: - Associates degree in a related medical field of study or equivalent experience - Satisfactory completion of formal Radiologic technology training in an AMA approved program - Certified by The American Registry of Radiological Technologists (ARRT) - Licensed by the Illinois Emergency Management Agency (IEMA) - Maintain required continuing education as mandated by The American Registry of Radiological Technologists - Considerable knowledge of standard office practices and procedures along with knowledge of computers and software programs specific to the UCMC and the radiology department - CPR certification. Position Details: - Job Type: FT - Shift: Evenings/Nights - Unit/Department: XRAY / Imaging /Radiology / Diagnostic - CBA Code: Non-Union - Shift differentials (Including Registry positions) - Pay based on experience, starting at $32.02/hr     Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.   Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

Be a part of a World-Class Academic health-care system at UChicago Medicine as a Radiology Technologist in the Imaging Dept at Comer Children's.   *15k Sign on bonus!*      *New Graduates are welcome!*   Are you ready to take your career in radiology to the next level while making a significant impact on patient care? Join the world-renowned UChicago Medicine team as a Radiology Technologist, where cutting-edge technology meets compassionate patient-centered care. As a Radiology Technologist, you will perform diagnostic imaging studies as assigned, utilize appropriate principles of radiation protection, exercise professional judgement in the performance of imaging procedures and be responsible for providing care of patients in your charge.    Why Choose UChicago Medicine? - Competitive Salary with a $10,000 Sign on bonus for full time individuals that join our team. - Generous tuition reimbursement of $4,000 per year to support your ongoing education and professional development. - Referral Bonuses, so refer your friends!  - Comprehensive health, dental, and vision insurance plans. - Opportunities for career advancement within a world-class healthcare institution. - Competitive Shift Differentials - Dual Imaging Technologist career advancement opportunities - A supportive and collaborative work environment. - Overtime Incentives Required Qualifications: - Associates degree in a related medical field of study or equivalent experience - Satisfactory completion of formal Radiologic technology training in an AMA approved program - Certified by The American Registry of Radiological Technologists (ARRT) - Licensed by the Illinois Emergency Management Agency (IEMA) - Maintain required continuing education as mandated by The American Registry of Radiological Technologists - Considerable knowledge of standard office practices and procedures along with knowledge of computers and software programs specific to the UCMC and the radiology department - CPR certification. Position Details: - Job Type: Full time, Part time, Registry - Shift: Nights - Unit/Department: XRAY / Imaging /Radiology / Diagnostic - CBA Code: Non-Union - Shift differentials (Including Registry positions) - Pay based on experience, starting at $32.02/hr     Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

Be a part of a world-class academic healthcare system at UChicago Medicine as a Customer Service Representative-Senior at our Burr Ridge Call Center. Please note this position will be located in Burr Ridge. In this role you will respond to calls and paging requests to support normal operations of the hospital system. Our call center team prides itself on fostering a team-oriented work environment while delivering the highest standard of customer service.   The Senior Customer Service Representative (SCSR) answers calls professionally and courteously as they work on the UCH Call Center console and transfers calls to the appropriate destination.  The SCSR provides paging services (overhead and radio) as well as messaging functions.  The SCSR is able to recognize emergency and high priority calls and situation and responds rapidly and according to established prescribed procedures. Additionally, the SCSR will perform floor management and quality improvement duties.  Act in capacity of supervisor in the absence of the Call Center Manager.   Essential Job Functions: - Answer calls and initiates radio paging and overhead-paging requests within prescribed performance intervals.  - Conduct regularly scheduled tests for Call Center systems as designated by management, e.g., periodic overhead and radio paging as mandated by policies and procedures. - Document results by updating test logs, notifying appropriate supervisory or technical staff of negative or unusual results. - Serve as first point of notification for system alarms, outages, or failures, especially during off-shifts:  follow prescribed procedures for notification of management and information systems personnel.  - Maintain composure under stressful and/or emergency conditions. - Assist in the maintenance and update processes for all Call Center databases as directed by the manager or technicalstaff.  Routinely performs back up on individual workstations and updates other database elements as directed. - Provide accurate and appropriate information upon request as necessary.  Examples include provision of a paging history, interpretation of on-call schedules, and provision of information location based on the directory. - Record or document answering service calls. - Resolve issues related to unusual calls. - Responsible to follow prescribed notification procedures during staff shortages. - Answers all emergency lines: e.g., Dr. Cart, Pediatric Trauma, Dr. Red and Dr. Seuss as well as Transplant offers. - Coordinate, prioritize and distribute assignments between the CSR’s (breaks, lunches, daily Cart teams, etc.). - Troubleshoot and resolve caller complaints. - Assist in staff training, coaching and call monitoring. - Perform administrative tasks as assigned by the Call Center Manager and provide daily written status (shift) reports to the call center management team. - Performs other duties as assigned.   Required Qualifications:  - High school diploma or equivalent required - 1 year or more experience in the UCH Call Center, with specific training to function as senior CSR. - Familiarity with database entry and applications - Excellent interpersonal skills and demonstrated ability to work cooperatively in a team environment. - Ability to sit for long periods of time and to maintain composure under stressful and/or emergency conditions. - Considerable knowledge of call center operator and customer service representative services. - Physical and mental dexterity to function at console.   Preferred Qualifications:  - Three or more years experience in using telecommunications systems equipment, familiarity with medical terms - Demonstrated working knowledge and experience in using with personal computers; familiarity with Windows application preferred.   Position Details: - Job Type/FTE: Full Time (1.0 FTE) - Shift: Nights, 10:00pm-6:30am, Tuesday-Saturday, off Sunday and Wednesday  - Unit/Department: Burr Ridge Call Center - CBA Code: Non-Union Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

Summer 2024 Specialty Nurse Intern Program - Operating Room (OR)  Full-time, Day Shift & Night Shift Available Specialty Nurse Internship program start Monday, June 10th, 2024   In conjunction with the University of Chicago Medicine’s mission to provide superior health care, the Specialty Nurse Intern is a nursing student who provides patient care in specialty areas under the direction of a registered nurse.  The Specialty Nurse Intern provides care to patients and their families by assuming defined patient care responsibilities and by performing specific clinical skills appropriate to the role.   In this year-round internship, students will be matched with the Operating Room (OR)  for the duration of the academic program. The formal Summer Nurse Internship program will start Monday, June 10th, 2024, and last throughout the entire academic year. The Summer Program consists of a 10-week commitment working Full-time. Following the summer program, the expectation is to continue working throughout the entire academic year with flexible scheduling. It is the expectation that these candidates will work at UCM in the identified clinical area for 2 years following graduation.   We are looking for candidates that have a passion to work for UChicago!  Following the summer, the expectation is that the internship will continue throughout the year. The schedule will be flexible to work with your school schedule.   Application and Interviewing Process - Submit application and a recruiterr will connect with you with the next steps via email. - All Interviews will be via Zoom. - Interviews will be scheduled in October 2023. Also, in January and March of 2024. The interviews will be scheduled based on when the applications were submitted and all required documents have been completed.    Required Qualifications - BLS (CPR) - Request 2 professional reference letters prior to the interview - one letter is required from a nursing instructor - Copy of most recent transcript - GPA of 3.0 or higher required - 250-word essay on “What being a nurse means to you?” and “How this program will help you achieve your future goals as a nurse?”  - Be enrolled full-time in an accredited ADN, BSN, or direct-entry MSN program - Must be entering your final year in an ADN, BSN, or direct-entry MSN program in the fall of 2024 - Please upload all documents and references letters via the "candidate document uploads" on your candidate profile - All required documents are due prior to your scheduled interview Specialty Nurse Internship Details - Candidates need to be available for 12-hour shifts for the full duration of the program: full-time during summer months and commitment requirements for the school year will be flexible and outlined by the leadership team. - Positions will include Day and Night shift opportunities - Candidates will be expected to work some weekends Apply today, to get the application process started! You do not need all of the required documents before applying! Submit your application today and the recruiter will connect with you regarding next steps!       You’ll thrive in this position if you:   - Act with Courage & Conviction – you look at interactions, activities and processes to maximize the patient, customer and employee experience; speaks up for point of view with confidence even when the topic is controversial; shares point of view in a manner that builds support. You alert the right person when expectations or standards are not met or when UCMC’s values are at risk. You ensure proper resolution is achieved and an explanation is received; escalates appropriately if needed - Make Thoughtful Decisions – you identify issues, problems and opportunities; proactively recognize the need for improvement. You work with others to develop a sense of common purpose; understand different perspectives on issues; gathers and examines information available. You generate alternatives - Create relevant options, including financial and resource implications, for addressing problems and opportunities. You select appropriate action - Formulate clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option. You commit to implementation and work with a sense of urgency and a bias for action to implement the decision. - Demonstrate Emotional Intelligence – you identify issues, problems and opportunities; proactively recognize the need for improvement. You work with others to develop a sense of common purpose; understand different perspectives on issues; gathers and examines information available. You generate alternatives - Create relevant options, including financial and resource implications, for addressing problems and opportunities. You select appropriate action - Formulate clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option. You commit to implementation and work with a sense of urgency and a bias for action to implement the decision - Demonstrate PRIDE Values – you actively demonstrate UCMC values in your work and relationships. You encourage others to model the behaviors and proactively identify gaps. . Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

Summer 2024 Specialty Nurse Intern Program - Pediatric ICU (PICU), Neonatal ICU (NICU) Full-time, Day Shift & Night Shift Available Specialty Nurse Internship program start Monday, June 10th, 2024   In conjunction with the University of Chicago Medicine’s mission to provide superior health care, the Specialty Nurse Intern is a nursing student who provides patient care in specialty areas under the direction of a registered nurse.  The Specialty Nurse Intern provides care to patients and their families by assuming defined patient care responsibilities and by performing specific clinical skills appropriate to the role.   In this year-round internship, students will be matched with the PICU or NICU for the duration of the academic program. The formal Summer Nurse Internship program will start Monday, June 10th, 2024, and last throughout the entire academic year. The Summer Program consists of a 10-week commitment working Full-time. Following the summer program, the expectation is to continue working throughout the entire academic year with flexible scheduling. It is the expectation that these candidates will work at UCM in the identified clinical area for 2 years following graduation.   We are looking for candidates that have a passion to work for UChicago!  Following the summer, the expectation is that the internship will continue throughout the year. The schedule will be flexible to work with your school schedule.   Application and Interviewing Process - Submit application and a recruiterr will connect with you with the next steps via email. - All Interviews will be via Zoom. - Interviews will be scheduled in October 2023. Also, in January and March of 2024. The interviews will be scheduled based on when the applications were submitted and all required documents have been completed.    Required Qualifications - BLS (CPR) - Request 2 professional reference letters prior to the interview - one letter is required from a nursing instructor - Copy of most recent transcript - GPA of 3.0 or higher required - 250-word essay on “What being a nurse means to you?” and “How this program will help you achieve your future goals as a nurse?”  - Be enrolled full-time in an accredited ADN, BSN, or direct-entry MSN program - Must be entering your final year in an ADN, BSN, or direct-entry MSN program in the fall of 2024 - Please upload all documents and references letters via the "candidate document uploads" on your candidate profile - All required documents are due prior to your scheduled interview Specialty Nurse Internship Details - Candidates need to be available for 12-hour shifts for the full duration of the program: full-time during summer months and commitment requirements for the school year will be flexible and outlined by the leadership team. - Positions will include Day and Night shift opportunities - Candidates will be expected to work some weekends Apply today, to get the application process started! You do not need all of the required documents before applying! Submit your application today and the recruiter will connect with you regarding next steps!       You’ll thrive in this position if you:   - Act with Courage & Conviction – you look at interactions, activities and processes to maximize the patient, customer and employee experience; speaks up for point of view with confidence even when the topic is controversial; shares point of view in a manner that builds support. You alert the right person when expectations or standards are not met or when UCMC’s values are at risk. You ensure proper resolution is achieved and an explanation is received; escalates appropriately if needed - Make Thoughtful Decisions – you identify issues, problems and opportunities; proactively recognize the need for improvement. You work with others to develop a sense of common purpose; understand different perspectives on issues; gathers and examines information available. You generate alternatives - Create relevant options, including financial and resource implications, for addressing problems and opportunities. You select appropriate action - Formulate clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option. You commit to implementation and work with a sense of urgency and a bias for action to implement the decision. - Demonstrate Emotional Intelligence – you identify issues, problems and opportunities; proactively recognize the need for improvement. You work with others to develop a sense of common purpose; understand different perspectives on issues; gathers and examines information available. You generate alternatives - Create relevant options, including financial and resource implications, for addressing problems and opportunities. You select appropriate action - Formulate clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option. You commit to implementation and work with a sense of urgency and a bias for action to implement the decision - Demonstrate PRIDE Values – you actively demonstrate UCMC values in your work and relationships. You encourage others to model the behaviors and proactively identify gaps. . Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

Be a part of a world-class academic healthcare system at UChicago Medicine as a Medical Assistant on our Transplant Team. In this role you will partner with the rest of the clinical team to provide patients the highest quality of care.    In this role, a Medical Assistant is an employee who performs a wide variety of patient care services under the direct supervision of a registered nurse, advanced practice nurse (APN) or physician. Such services can involve therapeutic and/or diagnostic procedures.   Essential Job Functions: - Know and practice the University of Chicago Medical Center’s Pride Values and Patient Centered Care Definition and Principles. - Perform any or all duties involving direct patient care as assigned by the registered nurse or physician and within the scope of the Nursing policies and procedures. - Appropriately implement and document patient and family education as delegated by the RN or physician. - Obtain and record vital signs. - Perform tests, i.e. pregnancy tests, urinalysis, and hemocults, etc., specific to the patient population. - Document all aspects of patient care according to hospital policies and procedures. - Perform phlebotomy services. - Assist with collection of specimens. Perform labeling and logging of specimens in compliance with hospital standards. - Performs other duties as assigned.   Required Qualifications:  - A completed High School diploma or equivalent from an accredited body - A current certificate of cardiopulmonary resuscitation training - Must have phlebotomy experience - Experience working in a community health setting - Completion of a certified/registered program for medical assistants that is recognized by the American Heart Association or American Red Cross   Preferred Qualifications:  - Considerable skill in communicating verbally, in determining priorities and in organizing work; ability to maintain an organized, alphabetized filing system - General working knowledge of PC. Excel, Microsoft Word for windows, OASIS and EPIC - Computerized appointment scheduling experience - Ability to handle stress in a fast-paced environment - Considerable skill in handling sensitive public contacts with discretion, tact and courtesy when dealing with patients, coworkers, and physicians - Physical ability to perform stocking, lifting, and transporting supplies and instruments   Position Details: - Job Type/FTE: Full Time (1.0 FTE) - Shift: Days – 8 hour shift - Unit/Department: Transplant  - CBA Code: Non-Union   Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

Be a part of a world-class academic healthcare system at UChicago Medicine as a Customer Service Representative at our Burr Ridge Call Center. Please note this position will be located in Burr Ridge. In this role you will respond to calls and paging requests to support normal operations of the hospital system. Our call center team prides itself on fostering a team-oriented work environment while delivering the highest standard of customer service.   In this role, the Customer Service Representative answers calls professionally and courteously as they work on the UCH Call Center console and transfers calls to the appropriate destination. The CSR recognizes emergency, life threatening, and high priority calls and situations, and responds rapidly according to prescribed procedures. The CSR also provides paging services (overhead and ‘beeper’), and messaging functions. S/he will address callers’ concerns and provide correct information and directions.   Essential Job Functions: - Answer calls and initiate radio paging and overhead paging requests within prescribed performance intervals. - Conduct regularly scheduled tests for Call Center systems as designated by management, e.g., periodic overhead and radio paging as mandated by policies and procedures. - Document results by updating test logs, notifying appropriate supervisory or technical staff of negative or unusual results. - Provide accurate and appropriate information upon request or as necessary. Examples include provision of a paging history, interpretation of on-call schedules, and provision of information on location based on the directory. - Provide carious communications and answering services for physicians and staff members. - Record or document answering service calls verbatim. - Perform other duties as assigned.   Required Qualifications:  - A complete high school diploma or equivalent from an accredited educational body - Excellent interpersonal skills and ability to work cooperatively in a team environment - Ability to sit for long periods of time and maintain composure under stressful and/or emergency conditions - The physical and mental dexterity to function at a console - 3 or more years of experience using telecommunications systems equipment - Familiarity with database entry and applications   Preferred Qualifications:  - Familiarity with medical terminology - Working knowledge and experience using personal computers and the Microsoft Windows applications   Position Details: - Job Type/FTE: Full Time (1.0 FTE) - Shift: Evenings - 1:30pm-10:00pm, Tuesday-Saturday - Unit/Department: Burr Ridge Call Center - CBA Code: Non-Union Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

Be a part of a world-class academic healthcare system at UChicago Medicine as a Customer Service Representative at our Burr Ridge Call Center. Please note this position will be located in Burr Ridge. In this role you will respond to calls and paging requests to support normal operations of the hospital system. Our call center team prides itself on fostering a team-oriented work environment while delivering the highest standard of customer service.   In this role, the Customer Service Representative answers calls professionally and courteously as they work on the UCH Call Center console and transfers calls to the appropriate destination. The CSR recognizes emergency, life threatening, and high priority calls and situations, and responds rapidly according to prescribed procedures. The CSR also provides paging services (overhead and ‘beeper’), and messaging functions. S/he will address callers’ concerns and provide correct information and directions.   Essential Job Functions: - Answer calls and initiate radio paging and overhead paging requests within prescribed performance intervals. - Conduct regularly scheduled tests for Call Center systems as designated by management, e.g., periodic overhead and radio paging as mandated by policies and procedures. - Document results by updating test logs, notifying appropriate supervisory or technical staff of negative or unusual results. - Provide accurate and appropriate information upon request or as necessary. Examples include provision of a paging history, interpretation of on-call schedules, and provision of information on location based on the directory. - Provide carious communications and answering services for physicians and staff members. - Record or document answering service calls verbatim. - Perform other duties as assigned.   Required Qualifications:  - A complete high school diploma or equivalent from an accredited educational body - Excellent interpersonal skills and ability to work cooperatively in a team environment - Ability to sit for long periods of time and maintain composure under stressful and/or emergency conditions - The physical and mental dexterity to function at a console - 3 or more years of experience using telecommunications systems equipment - Familiarity with database entry and applications   Preferred Qualifications:  - Familiarity with medical terminology - Working knowledge and experience using personal computers and the Microsoft Windows applications   Position Details: - Job Type/FTE: Full Time (1.0 FTE) - Shift: Nights - 10:00pm-6:30am, Monday, Tuesday, Friday, Saturday and Sunday | Off Wednesday and Thursday - Unit/Department: Burr Ridge Call Center - CBA Code: Non-Union Must comply with UCMC’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.