Rehabilitation Supervisor Acute Care Days

Join the hospital trusted by Chicago’s Southland, Ingalls Memorial Hospital, in this role as a Rehabilitation Supervisor for our Harvey location

In this role as an Acute Care Rehabilitation Supervisor will be responsible for the daily operations of the department. This will include the overall patient experience and the promotion of high standards of care set forth by Ingalls Health System.

Essential Functions:

• Monitors professional regulatory climate with recommendations for process improvement to address change 
• Responsible for recruitment and selection along with subsequent orientation, training, performance management, and ongoing development needs of staff. Implements corrective action when necessary
• Participates in operating budget process.
• Manages PTO for department
• Oversees timecard approval
• Maintains and monitors patient cancellation report with action plans to reduce cancellations. Establishes target goals and provides monthly updates with results on the outpatient shared drive.
• Maintains equity among clinical staff and between clinical and support staff
• Supports the emotional and physical needs of patients and staff
• Enforces policies of Ingalls Health System
• Uses quarterly rounding with all staff using the department workday assessment worksheet or like measuring tool that includes a summary of results and action plan based on feedback.
• Plans, implements, coordinates, and reviews PI with program adjustments to address opportunities/deficiencies
• Educates staff on PI, current department goals, and objectives
• Provides discipline specific patient care as needed
• Monitors PRC monthly and shares with department staff including action plan implementation to improve scores
• Plans, implements, coordinates, and reviews PI with program adjustments to address opportunities/deficiencies
• Collaborates with Director/Manager on program and site/system initiatives.
• Addresses internal and external customer satisfaction issues; collaborates with department and site leadership to address improvements
• Coordinates and leads monthly department meetings
• Coordinates with inter-hospital departments (EVS, plant operations, etc) for physical plant management
• Responds to emails within 24 hour period
• Manages the overall patient experience to a positive outcome
• Responds to patient and physician concerns in a timely manner
• Participates in system level committees and projects as a therapy representative
• Implements IMC initiatives in respective area
• Implements protocols to address changes to meet regulatory requirements
• Develops and enhances physician and internal/external referral relationships.
• Maintains quality and promotes department growth

Required Qualifications:

• Clinical degree in therapy related field

• IL state licensure to practice in designated field

• Additional experience as per staff position requirements.

• Minimum 5 years of clinical experience required.

• Minimum 3 years supervisory/management experience required.

• Superior communication and customer service skills.

• Knowledge of budget preparation and maintenance preferred.

• Experience with electronic medical record documentation.

• Working knowledge of Microsoft Office (Outlook/Excel/Word)

Position Details

• Job Type/FTE: Full Time
• Shift: Days
• Unit/Department: Therapy - Harvey

For nearly a century Ingalls Memorial has pioneered sophisticated clinical care and developed the area's most convenient network of comprehensive outpatient centers, all dedicated to improving the health and wellbeing of the community. Now, partnered with UChicago Medicine, we have expanded our network of expert physicians, convenient facilities and scope of service to speed your healing process and help navigate your path to wellness. A skilled Medical Staff and talented employees dedicated to prevention, diagnosis, treatment and rehabilitation of illness and injury provide a firm foundation for our reputation for quality. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine Ingalls Memorial is for you. Here at Ingalls, we’re doing work that really matters. Join us!

UChicago Medicine Ingalls Memorial is growing; discover how you can be a part of this pursuit of excellence at: Ingalls Career Opportunities   

UChicago Medicine Ingalls is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits.  The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.