Assistant Patient Care Manager, Birth Center, Full-Time

Be a part of a world-class academic healthcare system, UChicago Medicine, as our Assistant Patient Care Manager in the Family Birth Center. In this role, you will be responsible for over-seeing the operations of the Labor and Delivery unit and Mother/Baby unit on your respective shift and directing the delivery of quality, patient-centered care, in a financially responsible matter.

At the Family Birth Center, we offer a customized birth experience in the comfort and privacy of our nurturing environment. Our team of experts supports pregnant women and their partners and families with compassion and respect through pregnancy, childbirth, bonding, breastfeeding and healing. Equipped with private triage, delivery, antepartum and recovery suites, two large, private natural birthing suites, both with built-in warm water immersion (hydrotherapy) tubs, and operating rooms to support an optimized cesarean birth experience when necessary, the Family Birth Center was designed to optimize comfort, safety and options as you welcome your newest loved one.

The Assistant Patient Care Manager (APCM) will be accountable for over-seeing the patient flow and operations during their designated shift. Duties include completing daily or shift specific quality audits and Managing for Daily Improvement (MDI) boards, facilitate daily huddles with staff, and directing delivery of quality, patient-centered care in a financially responsible manner. This is in collaboration with and under the supervision of the Patient Care Manager (PCM).  In the absence of the PCM, the APCM assumes responsibility for the unit.  APCM supports PCM with 24/7 coverage of the unit.

Essential Job Functions:

• Assists & collaborates with the PCMs in supporting changes, new and existing programs with staff input and feedback
• Aides in development of goals that are consistent with department goals and Hospitals’ mission
• Assists & collaborates in utilizing appropriate resources and departments to facilitate operations
• Identifies issues, presents strategies and acts as a change agent to resolve patient care issues
• Provides clinical expertise and resources for unit
• Rounds, assesses, and addresses customer and patient satisfaction
• Oversees performance management, staff development, and staff retention
• Participates in the Quality Improvement (QI) processes by assisting in identifying issues to be examined, collects and analyzes data, and reports to QI committee and staff
• Evaluates and addresses staffing needs and participates in the interview and selection process of staff
• Monitors a budget and maximizes care efficiency and throughput
• Active participation in committee work and task force assignments on as needed basis

 Required Qualifications:

• Bachelor’s degree in nursing (BSN) from an approved school of nursing
• Charge nurse experience with demonstrated leadership skills required and/or equivalent experience
• Current Illinois RN license
• Two years of experience in women’s health 
• Excellent interpersonal communication skills to maintain an open network of communication among staff members, care center and sector leadership, and other health care professionals and departments

Preferred Qualifications:

• Master’s degree in Nursing (MSN)
• Specialty certifications
• Experience working at an academic medical center and in a unionized environment
• Demonstrates a working knowledge of collective bargaining agreements
• 1 year of experience as an Assistant Manager or Clinical Coordinator
• L&D experience preferred

Position Details:

• Full-Time, 1.0 FTE
• Shift: Days/Evenings
• Work Location: Onsite 
• Unit/Department: Birth Center 
• CBA Code: Non-Union

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits.  The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.