Epic Ambulatory Specialty Applications Manager

Join one of the nation’s most comprehensive academic medical centers, UChicago Medicine as an Epic Ambulatory Specialty Applications Manager for the IT Clinical Applications department. This is a remote, work from home opportunity and you may be based outside of the greater Chicagoland area.  

This position manages all activities pertaining to Epic Outpatient Clinical Applications (e.g. Beacon, Phoenix, Research, Cosmos). Ensures adherence to departmental budgets, project deadlines, and overall goals. Is responsible for providing performance goals for staff, and evaluating their performance based on mutually agreed upon goals. Under general direction, provides technical assistance to facilitate planning and directing the design, implementation, modification, and operation of an information systems capability. Evaluates vendor proposals for purchases of software, hardware, and technical services to ensure adherence to stated specifications. Analyzes proposed and actual projects in terms of the feasibility of using information systems. 

Essential Job Functions 

• Prepares short- and long-range plans for application selection, systems development, systems maintenance, production activities and necessary support resources; assures the quality and timeliness of products and services 

• Analyzes, evaluates, develops and/or implements new computer-based software and hardware systems and sub systems; coordinates new systems procurement processes 

• Prepares cost estimates for current and proposed projects, including preparation of the budget, project plans and staff assignment 

• Directs staff in the modification and enhancement of existing computer-based systems and/or in analyzing, developing specifications, designing, and documenting assigned projects 

• Adheres to and advocates the use and compliance with the methodologies and practices of the Project Management Office (PMO) 

• Maintains a knowledge of state-of-the-art computer concepts, software and hardware trends; provides or obtains technical guidance as needed for the department or assigned projects 

• Communicates regularly and frequently with project sponsors, the customer community, and other IS staff; establishes priorities with the user community 

• Reviews and evaluates personnel work and prepares performance evaluations; makes recommendations on personnel actions and wage administration 

• Performs other duties assigned. 

Required Qualifications 

• BS or BA degree, computer science or business, or the equivalent education, training or work experience; technical seminar and conference attendance helpful 

• Minimum of two years’ experience supervising the activities of application systems analysis and programming staff for major projects, multiple small projects, or a department 

• Epic Ambulatory certification 

• One or more of the following certifications: Epic Beacon, Phoenix, Kaleidoscope, Bones, Behavioral Health, Fertility, Rehab, Research, Cosmos. 

• Ability to leverage, lead and direct a diverse team with various levels of skills 

• Experience coaching and mentoring technical team members 

• Experience managing in a matrix work environment 

• Minimum 5 years directly applicable experience in IT department 

• Strong demonstrated knowledge of the systems development life cycle (requirements definition, analysis, design, development, testing, implementation, and maintenance) 

• Strong project management skills are required: development and management of detailed project plans, objectives, control methods, and coordination of project team efforts 

• Must be able to prioritize, organize, and assess work to meet deadlines 

• Must have issue tracking and resolution skills, and the ability and commitment to meet aggressive deadlines and to cope in a fast-paced environment 

• Excellent organization and time management skills are necessary 

• Excellent interpersonal, written, and oral communication skills, and effective presentation skills 

• Ability to lead group discussions 

• Conflict resolution and negotiation skills 

• Creative, problem solver; effective decision maker who solicits advice appropriately and stands behind his/her convictions 

• Ability to work with vendors to achieve desired results 

Preferred Qualifications 

• Master’s or other advanced degree 

Position Details 

• Job Type/FTE: Full Time (1.0 FTE) 

• Shift: Day 

• Job Location: Remote  

• Unit/Department: IT Clinical Applications 

• CBA Code: Non-Union 

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits.  The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.