Lead Film Clerk Coordinator, Full-Time Days

Join UChicago Medicine as a Full-Time Lead Film Clerk Coordinator in the Imaging Department. 

Under general supervision from the Manager, Patient Access and Amenity Services, acts as a resource person to the Film File Coordinators. Communicate with Manager problems and
concerns, suggesting and implementing alternative workflows. The job involves extensive utilization of hospital systems and constant interaction with patients, physicians and other members of the Hospitals staff.

Essential Job Functions

• Ensure staff member are in place and the designated times prepared to work.
• Follow guidelines for staffing set forth by department protocol and works directly with manager to achieve.
• Works directly with Film File Coordinators assigning work and ensures work is done in a timely manner with optimal quality achieved.
• Ensure film library staff follows up appropriately on unreported exams. Ensures area is cleaned appropriately before and after each shift maintains a fair and balanced work flow for all team members.
• Assists in the development and implementation of policies and procedures for the Film Library.
• Researches appropriate work flow enhancement to ensure quality customer service.
• Communicates update to staff and trains as necessary. Follow up on employee concerns with.
• Works with manager to develops in service programs for area
• Assists in the resolution of patient and physician complaints
• Order supplies related to clerical activities
• Utilizes a wide variety of computer systems effectively
• Establishes a customer service orientation and ensures that clerical staff interactions with both patients and physicians are handled satisfactorily.
• Performs other duties as requested by management
• Perform any and all duties of other members of the clerical team

Required Qualifications

• High school graduate or equivalent: college degree desirable, but not required.
• Six months medical records or radiology filing experience
• Considerable knowledge of numeric filing systems, i.e., the terminal digit system
• Effective communication and interpersonal skills 
• Professional telephone skills 
• Diplomacy, courtesy, and excellent customer service skills are 

Position Details

• Job Type/FTE: Full-Time; 1.00 FTE
• Shift: Days
• Unit/Department: Image Management- Hyde Park 
• CBA Code: 743 Clerical

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits.  The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.