Assistant Manager, Remote Care Programs

Be a part of a world-class academic healthcare system at UChicago Medicine as an Assistant Manager of Remote Care Programs at our main medical campus. In this role you will partner with the rest of the clinical team to provide patients with the highest quality of care. Our Hospital at Home Program delivers the highest quality of care in the patient's home. 

The Assistant Manager of Remote Care Programs will be responsible and accountable for over-seeing the operations and patient flow of all Hospital at Home units on her/his respective shift. Duties include completing daily or shift specific quality audits and Managing for Daily Improvement (MDI) boards, facilitate daily huddles with staff, and directing delivery of quality, patient-centered care in a financially responsible manner. 

Essential Job Functions:

• Collaborates with the Hospital at Home leadership team in supporting changes, new and existing programs with staff input and feedback.
• Assist in development of goals that are consistent with department goals and Hospitals’ mission.
• Assists & collaborates in utilizing appropriate resources and departments to facilitate operations.
• Active participation in committee work and task force assignments on as needed bases.
• Identifies issues, presents strategies and acts as a change agent to resolve patient care issues.
• Participates in the CQI processes. Assists in identifying issues to be examined, collect and analyze data, and report to QI committee and staff.
• Collaborates with the Manager on effecting change in-patient care delivery and operations based on research, quality and improvement findings.
• Promote and encourage QI and research activities appropriate to specialty area.
• Participates in recruitment and selection of unit and H@H staff.
• Demonstrates 24-hour accountability for maintaining appropriate staffing levels and schedules staff in accordance with patient care needs.
• Evaluates staff performance on a formal and informal basis and may conduct performance appraisals on all staff involved in the H@H program.
• Participates in Performance Appraisal process for staff on unit and recognizes staff for performance.
• Participates in the corrective action process in a consistent and accountable manner.
• Complies with standards and regulations of various licensing, regulatory and accrediting agencies. Demonstrates awareness of and compliance with hospital policies and procedures. Participates in development and review of policies and procedures. Serves on appropriate care center and organizational committees.
• Assists & collaborates with the Manager of Remote Care Programs to support changes, new and existing programs with staff input and feedback.
• Provides analysis of existing programs and services and makes recommendations to management for alternative methods to enhance cost efficiencies, productivity, and improved process performance.
• Determines own professional needs through ongoing self-assessment and evaluation of role performance and assumes responsibility for meeting those needs. Participates in educational offerings.
• Attends relevant workshops, conferences and seminars locally and nationally. Disseminates professional contributions in lectures, seminars, and publications. Belongs to appropriate professional and/or specialty organizations.
• Participates within professional organizations to improve patient care.

Required Qualifications: 

• Graduate of an approved school of nursing. Bachelor’s degree in nursing. Master’s degree preferred.
• Minimum of two years nursing experience. Minimum of one year clinical experience in the area they are applying. Charge Nurse experience with demonstrated leadership skills required.
• An active Registered Nurse license through the State of Illinois.Specialty certifications preferred.
• Excellent interpersonal communication skills to maintain an open network of communication among staff members, care center and sector leadership, and other health care professionals and departments.

Position Details:

• Job Type/FTE: Full-Time
• Shift: Day - 10:30am-6:00pm
• Work Location: Hyde Park
• Unit/Department: Hospital at Home
• CBA Code: Non-Union

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits.  The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.