Ambulatory Medication Access Coordinator (Meds2Beds) - Full-Time, Rotating

Join UChicago Medicine, as an Ambulatory Medication Access Coordinator on the Meds2Beds transitions of care team in the Pharmacy Department. In this role, you will be responsible for various tasks related to prescription benefits and medication access for patients discharging home from the hospital. You will gain exposure to inpatient care, outpatient pharmacy, and transitions of care. The Ambulatory Medication Access Coordinator plays a key role on our Meds2Beds team in order to provide optimal patient care at the time of discharge. UChicago Medicine is dedicated to providing patients with the personal service necessary to ensure that they achieve the most benefit from their medication therapy.

In this role, the Ambulatory Medication Access Coordinator (AMAC) performs necessary functions to ensure medication access for patients discharging home from the hospital. Other areas of responsibility include pre-screening patients for pharmacy prescription insurance, enrollment of patients into the Meds2Beds service, managing cost and payment associated with take-home medications, identifying opportunities for pharmacist intervention on prescriptions, completion of necessary paperwork for prior authorizations, performing prescription insurance test claims via consultation from providers, and communication with the multidisciplinary care team.

Essential Job Functions:

• Facilitate enrollment of patients into the Meds2Beds transitions of care discharge medication service
• Conduct patient prescription insurance investigation and insurance input into outpatient pharmacy system
• Process and adjudicate medication claims through insurance
• Respond to general pages from providers and nurses regarding enrolled patients

• Respond to medication consult pages from inpatient provider or team member
• Communicate with patients, nurses, physicians, pharmacists, social workers, case managers, etc. to coordinate discharge medications for patients
• Document appropriate notes in patient charts within the electronic medical record
• Coordinate payment for copays or medications not covered by insurance with the patient and/or Care Coordination
• Fill prescriptions in the outpatient pharmacy
• Dispense medications in the outpatient pharmacy
• Transport medications from the outpatient pharmacy to patient bedside, nursing unit, or discharge lounge depending on patient status and inpatient location
• Complete prior authorization forms for select medications

• Provide exemplary customer service to all patients
• Perform other duties as requested by management

Required Qualifications: 

• Associate or Bachelor’s degree
• Current (or eligible for) Illinois Pharmacy Technician Licensure
• 3 to 5 years of pharmacy technician experience in a retail pharmacy (exceptional aptitude or knowledge may be considered in lieu of experience)
• Knowledge of and ability to use computers and a variety of computer programs including word processing, database management, and spreadsheets
• Strong verbal and written communications skills
• Ability to effectively manage conflicts and resolve problems
• Effective interpersonal skills, including the ability to positively influence collaborative alliances, promote teamwork, and ensure a high degree of internal and external customer satisfaction
• Ability to function effectively in a fast-paced and changing environment with multiple priorities
• Knowledge of and ability to perform insurance carrier/managed care review 

Preferred Qualifications: 

• Knowledge of medication reimbursement
• Knowledge of healthcare/prescription insurance billing, prior authorization, and coding

Position Details:

• Job Type/FTE: Full-Time (1.0 FTE)
• Shift: Rotating 8.5 hour shift; includes a weekend staffing component (you may work Saturday or Sunday, both days, or neither day on any given weekend)
• Unit/Department: Outpatient Pharmacy
• CBA Code: Non-Union

In this role, we anticipate that you will be scheduled to work a rotating shift. Shifts are typically 8.5 hours with shift start times ranging from 7am to 11am and lasting for 8.5 hours.  We anticipate that you will be scheduled to work 100% at the Hyde Park location. The days of the week that you are scheduled will vary by week and will include a weekend staffing component.

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities.

UChicago Medicine is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

Must comply with UChicago Medicine’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits.  The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.