Administrative Fellow

Join one of the nation’s premier academic medical centers, UChicago Medicine, as an Administrative Fellow in our Quality Performance Improvement department. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area. 

This Fellow will support clinical and hospital operational -focused improvement endeavors to understand, improve and sustain high-value, patient-centered care across the community. The Fellow will apply and develop methods and tools within the core competencies of area and process improvement, project management, and group facilitation to achieve project aims aligned with organizational goals. Team members will work effectively with diverse roles across the system to identify inefficiencies, develop solutions, and lead improvement initiatives across the system. 

Essential Job Functions 

• Project Management: 

• Participates in and oversees the planning, design, implementation, and completion of small to medium projects with support from supervisor and team members. 

• Executes project plan and provides daily support for moving the project forward on large strategic initiatives with support from our supervisor. 

• Maintains detailed project documentation. 

• Quality Improvement & Process Design Expertise: 

• Uses PDSA framework to guide projects. 

• In partnership with area team members, facilitates the use of standard and PI tools for project and work group meetings. 

• Group Facilitation: 

• Collaborate with clinical and operational leads and functional team to develop meeting agendas. 

• Accurately capture and document key discussions, decisions, and action items. 

• Lead and facilitate project meetings, employing basic facilitation skills (e.g., encouraging participation, using process checks). 

• Analytics/Using Data to Drive Improvement: 

• Collaborate with data teams within UCM to ensure data and analytics needs of assigned projects are satisfied and garner the most effective clinical monitors and insight to drive improvement, while allowing for efficient analytics processes. 

• Identify data collection and analysis needs as appropriate when relevant data does not exist electronically. 

• Monitor project KPIs throughout the project life cycle. 

• Performs other duties as assigned. 

Required Qualifications 

• A master's degree in health care management, Public Health, International Health, Business Administration, Engineering, Performance Improvement field or related field (a bachelor's degree with equivalent experience may be considered) 

• A broad knowledge of the US health care system and familiarity with academic medicine 

• Exceptional written and oral communication and interpersonal skills with all levels of staff, including physicians and administrative staff 

• Experience facilitating groups with many different stakeholders 

• Ability to elicit cooperation and maintain productive working relationships with internal and external leaders 

• Knowledge of performance improvement techniques and methodologies 

• Experience with clinical terminology 

• High level time management, organizational skills, and attention to detail 

• Ability to coordinate projects among many functional units, some project management experience and knowledge of project management tools and techniques 

• Ability to independently lead small to medium scale/ scope projects 

• Ability to manage, interpret, and present data 

• Self-motivated: given appropriate direction for goals, must be able to work autonomously in a sometimes ambiguous and changing environment 

Preferred Qualifications 

• 1 or more years of work experience in a hospital or large health system 

• Experience in health care performance improvement 

Position Details 

• Job Type/FTE: Full Time  

• Shift: Days 

• Job Location: Hyde Park  

• Unit/Department: Quality Performance Improvement – Hyde Park 

• CBA Code: Non-Union 

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities.

UChicago Medicine is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

Must comply with UChicago Medicine’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits.  The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.