Advanced Pharmacy Technician, Outpatient (Mail Order) - Full-Time, Days

Be a part of a world-class academic healthcare system, UChicago Medicine, as an Advanced Pharmacy Technician in the Outpatient Mail Order Pharmacy Call Center. As an Advanced Pharmacy Technician you will be supporting a team that is dedicated to enhancing lives and being on the forefront of all we do. This department is responsible for the provision of safe, accurate, and timely medication distribution and reliable pharmaceutical care to a variety of patient populations.

In this role the Advanced Pharmacy Technician performs all operational dispensing duties including, but not limited to, controlled substances, investigational drugs, or pharmacy purchasing. These duties are performed in compliance with the departmental policies and procedures providing optimal pharmaceutical care to the patients at the University of Chicago Hospitals and Clinics.

Essential Job Functions

• Assures safe, accurate, and timely pharmaceutical care and medication delivery. Identify customer (patient and healthcare provider) requirements that warrant pharmacist or management attention.
• Assists other pharmacy technicians as needed. Assists in training new employees in their area of work. Mentors new employees as requested, and assists pharmacists in entering physician orders into the computer system as needed.
• Prepares and delivers investigational drugs, controlled substances (including insulin products) and drugs utilized in the OR. Maintains Omnicell medication stock in the sterile corridor of the OR.
• Maintains controlled substance inventories. Stocks and restocks controlled substance in the central and IV room pharmacies and in the patient care unit Omnicell automated dispensing cabinets. Returns controlled substances to inventory as needed and removes outdated controlled substances under the direction of the supervisor.
• Supports all pharmacy operations and distributive systems as needed to provide optimal pharmacy care to patients.
• Leads the process to effectively maintain the pharmacy distributive systems, operational projects, and technician responsibilities.
• Maintains pharmacy distributive systems and operations, including all equipment and technology.
• Actively review automation, equipment, and technology within responsible areas for appropriate work performance, accuracy, and reliability.
• Implement appropriate downtime procedures when needed including communication with appropriate external vendors.
• Identify opportunities for efficiency and cost-effective improvements in pharmacy operations and distributive systems.
• Prepares inventories, orders drugs and supplies from wholesaler, checks in drugs that are received and rectifies what is received with the invoice. Maintains Macro Helix for aggregation of 340B, GPO and WAC purchases. 
• Prepares IV additives utilizing robotic IV preparation systems.
• Answers phone calls in a courteous manner according to policy. Triages phone communication appropriately and according to policy. Performs monthly nursing unit inspections, maintains workload records if required and collects quality assurance data. Performs other patient and/or drug related duties within the legal scope of their licensure, as assigned by the pharmacist and/or the supervisor.
• Performs other duties assigned including Technician I and Technician II work as needed.

Required Qualifications

• High School diploma or equivalent (GED) required. Bachelors or other advanced degrees preferred.
• Valid Illinois pharmacy technician license. Certified Pharmacy Technician License (National Certification)
• Experience and training as defined by one of the following qualifications:
• Minimum of at least 5 years’ experience as an inpatient hospital pharmacy technician OR 
• Graduation from an ASHP accredited Pharmacy Technician Program, with at least 2 years of experience as an inpatient hospital pharmacy technician OR
• Minimum of at least one year experience as an inpatient hospital pharmacy technician at UCMC, with above average scores on all UCMC employee evaluations, and no disciplinary actions in the last 12 months (except time & attendance)
• Knowledge and proficiency with hospital operations and pharmacy practices and procedures, medications and medical supplies, hospital practice and healthcare regulatory requirements, and record keeping.
• Computer entry skills and ability to accurately type at 35 WPM.
• Excellent communication skills, ability to work independently with attention to detail, perform mathematical computations, and overseeing the work of others, and interact effectively with others.
• Sterile Compounding and/or cleaning experience

Position Details 

• Job Type/FTE: Full Time
• Shift: Days 9 am – 5:30 pm, Monday – Friday
• Work Location: Burr Ridge, IL
• Unit/Department: Outpatient pharmacy, Mail Order
• CBA Code: Non-Union

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion. 

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities 

UChicago Medicine is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics. 

Must comply with UChicago Medicine’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.