Nurse Navigator, Pediatric GI (CCHA) - Full-Time, Days

Join a world-class academic healthcare system, UChicago Medicine, as the Nurse Navigator to build and lead a new program with Chicagoland Children’s Health Alliance (CCHA).  We are seeking a results-oriented and compassionate nurse who will act as a clinical liaison for pediatric patients and their families across multiple medical services, clinical departments and facilities.

Who you are:

• Registered Nurse (RN) with a current Illinois license.
• Minimum of 2 years of experience in a nurse navigator, care coordination or case management role required.
• Clinical experience in pediatric surgery strongly preferred.
• Must be eligible to work with Advocate, Northshore, and UCM health information systems.
• Passionate about providing an exceptional experience to pediatric patients and their families.
• Critical thinker who can problem solve and troubleshoot across multiple health organizations.
• Excellent communication and interpersonal skills needed to work effectively with patients, family members, and physicians.

What you’ll gain as CCHA Nurse Navigator:

• Opportunity to make an impact in a newly created role that will allow for integration between 3 locations seamlessly with the mission of providing an excellent patient experience through challenging health situations.

What you’ll do as the CCHA Nurse Navigator:

• Acts as liaison for pediatric patients across the CCHA network.
• Serves as a clinical partner to facilitate a seamless patient experience across the CCHA network.
• Acts with urgency and escalates barriers to access for patients to ensure patient appointments are within 7 days.
• Coordinates prior authorization and release of records preceding initial visit in communication with program providers.
• Coordinates joint appointments and referrals prior to first visit in communication with program liaison and providers.
• Oversees the scheduling of new patient’s initial appointment with the appropriate provider.
• Develops and coordinates development of system education materials, clinical pathways and quality studies.
• Serves as call center contact and escalation point for intake coordinators.
• Coordinates appointments and facilitates follow-up testing.

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities.

UChicago Medicine is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

Must comply with UChicago Medicine’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.