NWIN Public Safety & Security Officer, Registry

Company UChicago Medicine Northwest Indiana, Inc.
Requisition Post Information* : Posted Date 2 months ago(5/20/2024 12:55 PM)
Job ID
New Position Type
CBA Code

Job Description

Join a world-class academic healthcare system, UChicago Medicine Crown Point, located in Crown Point, Indiana.


UChicago Medicine is an integrated academic and community health system with multiple primary medical facilities within the surrounding suburbs of Chicago.  UChicago Medicine, Crown Point is a new two-story, 130,000-square-foot multispecialty care center and micro-hospital in Northwest Indiana for what will be the academic health system's largest off-site facility and its first freestanding building in Indiana.  It is anticipating an opening in Spring 2024.


In this role as a Public Safety Officer, you will provide unarmed uniformed safety, security and customer centered services to all patients, visitors, and staff of the Medical Center.


Essential Job Functions 

  • Greet incoming patients and visitors to the medical center and verify reason for visit.
  • Validate proper identification of incoming patients, visitors, and staff.
  • Provide accurate directions to patients and visitors to ensure they reach their destination within the medical center.
  • Enter visitor information into the visitor management system and issue visitor badges to individuals that have been properly validated.
  • Prohibit access to individuals that have been restricted due to security related events or patient requests.
  • Collect and scan out visitor badges when visitors are exiting the medical center to maintain an accurate visitation log/count.
  • Conduct foot patrols in assigned areas, double tap required tour access points and report identified safety and security related risk/issues.
  • Verify areas are properly locked and secured when performing patrols.
  • Provide immediate response to unplanned life safety or security related emergencies and drills/exercises.
  • Respond to service calls in a timely manner.
  • Provide security escort services when requested.
  • Assist PSO’s by providing information needed to complete accurate and detailed reports for security related incidents.
  • Assist with investigations of all criminals and/or suspicious occurrences in the medical center.
  • Attend court or other legal proceedings to provide details of specific incidents as required.
  • Perform other duties assigned.


Required Qualifications

  • High school diploma or GED required.
  • 1-2 years of job-related experience in public safety and/or security role(s).
  • Certificate Completion of the following Training/Certifications provided by UCM within the first 180 days of employment:
    • Illinois 20-Hour Unarmed Security Officer Certificate
    • Crisis Prevention Institute (CPI) Verbal Intervention Training/Certification


Preferred Qualifications

  • Associate or bachelor’s degree in criminal justice or related field preferred
  • Valid Driver’s License preferred.


Position Details

  • Job Type/FTE: 0.1 FTE (Registry)
  • Shift: Rotating
  • Unit/Department: Facilities/Safety & Security - Crown Point
  • CBA Code: Non-Union


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