• Improvement Program Manager -Analyst (UCM IT Business Process)

    Requisition Post Information* : Posted Date 4 days ago(12/12/2018 11:11 AM)
    Job ID
    Full-Time Regular
    CBA Code
  • Job Description

    Bring Your Passion to the Forefront:


    Improvement Program Manager - Analyst (UCM IT Business Process)


    Job Summary

    Responsible for the fundamental rethinking and radical redesign of UCM IT business processes to bring about dramatic improvements in service and performance.  Drives and establishes continuous process improvement systems and metrics throughout all Human Resource functions to significantly enhance quality, cycle time and performance.  Utilizes E3 Leadership and established process improvement methodologies to remove waste, reduce defects, and strengthen business processes. Engages departmental SMEs but is DRI to actual execution of improvement initiatives.



    • Requires a Bachelor’s Degree in Business or related fields
    • 5 or more years’ experience in process improvement with strong Kaizen/Rapid Improvement Events and flow related process improvement across business/administrative departments.
    • Requires high level of adaptability and interpersonal skills
    • Certifications in LEAN, Kaizen and related continuous improvement fields of expertise is preferred.
    • Outstanding interpersonal skills
    • Ability to multi-task and drive for results within tight timeframes
    • Strong business partnering skills and understanding customer needs
    • Working knowledge of business functional units
    • Skill in the analysis and re-engineering of systems, processes and procedures
    • Advanced expert skills in process diagraming using MS Visio or similar tools; strong software skills (e.g. word, excel, power point, etc.)

    Why Join Us

    We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, The University of Chicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.


    Bring your career to the next level at a hospital that is thriving; from patient satisfaction to employee engagement, we are at the Forefront of Medicine. Take advantage of all we have to offer and #BringYourPassiontotheForefront


    University of Chicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: www.uchospitals.edu/jobs


    The University of Chicago Medical Center is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.


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