• Quality Improvement Project Manager

    Requisition Post Information* : Posted Date 4 months ago(11/7/2018 4:44 PM)
    Job ID
    Benefits Eligible
    Full-Time Regular
    CBA Code
  • Job Description

    Quality Improvement Project Manager, the Center for Quality department, Full Time Days, University of Chicago Medicine in Hyde Park, Chicago, IL 


    We're hiring a Quality Improvement Project Manager for the Center for Quality department for a Full-Time, Days shift for the University of Chicago Medicine in Hyde Park, Chicago, IL.


    Join one of the nation’s most comprehensive academic medical centers, University of Chicago Medicine, in a process improvement-driven and innovative role as the Quality Improvement Project Manager with our Center for Quality division. Our employees deliver world-class care in an environment where opinions are respected, decision-making is rewarded and teamwork is the order of the day. Our staff is encouraged to achieve their career goals, which in turn benefits all of our patients and the University of Chicago Medicine as a whole.


    The Quality Improvement Project Manager (QIPM) will design, develop and coordinate Quality Improvement (QI) and Performance Improvement (PI) initiatives in support of superior healthcare quality, safety, and operational outcomes at the University of Chicago Medicine. The successful QIPM will manage projects and teams that cross many disciplines, providing consultation and support to multi-disciplinary performance improvement teams and initiatives in order to accomplish measurable process improvements.  Employs performance improvement methodology, tools and techniques in a clinical environment in order to achieve institutional goals. Interpreting and presenting quality and safety data, with occasional processing and analysis, is an important part of this work.


    The Quality Improvement Project Manager represents the Quality Performance Improvement (QPI) department in collaborations with departmental quality chairs, physicians, nurses, health information management staff, information services staff, other professional personnel, and support staff in building a clinical performance improvement structure within the University of Chicago Medicine (UCM).

    Responsibilities include:

    • Planning Performance Improvement Projects:
      • Design quality and safety initiatives in conjunction with a variety of interdisciplinary teams, including but not limited to: Physicians, Nurses, Administrators, Analysts, Informaticists.
      • Build consensus among key players.
      • Leverage standard quality tools, sometimes in collaboration with other ancillary departments, such as: Gantt charts, process mapping, Gap analysis, benchmarking, flowcharts, RCA, FMEA, etc.
    • Facilitation of Projects:
      • Collaborate with leaders to develop strategic plans for project execution.
      • Monitor, analyze and report process and outcome data.
      • Oversee progress of initiatives and maintain timelines and deliverables.
      • Infuse Lean principles into projects with close attention to over-production and excess processing from teams and ancillary departments.
    • Analytics:
      • Collaborate with the Department of Clinical Effectiveness Analytics for measure development, analysis, and report generation processes.
      • Ensure that reporting needs of assigned projects are satisfied and garner the most effective clinical monitors and insight to drive improvement, while allowing for efficient analytics processes.
    • Other:
      • Present project work to various audiences throughout the Medical Center.
      • Serve as an internal consultant to other Quality Performance Improvement team members.
      • Participate in, or lead, initiatives to externally promote efforts to a regional or national audience. This may include preparation of posters, for professional conferences, working with the IRB, drafting and editing manuscripts, and presentations at regional and national conferences.
      • Support Quality Performance Improvement needs within Clinical Effectiveness departments such as: Clinical Effectiveness Analytics, Infection Control, Compliance, and Risk and Patient Safety, etc.
      • Other duties as assigned. 

    Quality Improvement Project Manager Education and Experience Requirements: 


    • Must have a Bachelor’s degree in a healthcare, engineering, performance improvement, or equivalent field from an accredited academic body.
    • Must possess a minimum of 1-2 years’ experience in a healthcare performance improvement position, or other advanced position.
    • Must have exceptional communication and interpersonal skills with all levels of staff, including physicians and administrative staff.
    • Must have a broad understanding of performance improvement skills and techniques.
    • Must have experience facilitating large groups with many different stakeholders.
    • Must possess the ability to coordinate projects among many functional units; project management experience and knowledge of project management tools and techniques.
    • Must possess the ability to manage, interpret, analyze, and present complex data.
    • Must have an understanding of regulatory, accrediting and external reporting requirements as applied to hospitals.

    Why Join Us

    We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, The University of Chicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.


    Bring your career to the next level at a hospital that is thriving; from patient satisfaction to employee engagement, we are at the Forefront of Medicine. Take advantage of all we have to offer and #BringYourPassiontotheForefront,

    University of Chicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: www.uchospitals.edu/jobs 

    The University of Chicago Medical Center is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.


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