University of Chicago Medicine
Location: Orland Park
Shift: Full-Time (1.0) / Day-Shift / 8-Hr Shifts
Join one of the nation’s most comprehensive academic medical centers, University of Chicago Medicine, with our new and innovative facility: The Center for Advanced Care at Orland Park. Our Orland Park location is designed to provide each patient with personalized, coordinated care that meets his or her unique needs. Through our “care to the chair” approach, we bring most of the services patients will need directly to the exam room, minimizing their movement throughout the facility and creating a seamless healthcare experience.
In this role, the Patient Concierge serves as an essential member of the new care team at UCMC’s new standalone facility in the Orland Park. The Patient Concierge will be responsible as a resource for ensuring patients access their care in a seamless and uncomplicated manner. The job role is dynamic and requires extensive walking and standing throughout the entire shift. The Patient Concierge will support various clinical activities in an effort to anticipate the needs of patients by ensuring exam rooms are cleaned and equipped prior to patient rooming, check-in support, exam room checkout, supply replenishment, and electronic record documentation, including scanning. The Patient Concierge will provide navigation support to patients, ensuring they are personally escorted throughout their experience. The position also evaluates data and service improvement opportunities acting as an information resource and a patient advocate. The Patient Concierge will be expected to exercise significant independent judgement and effectively coordinate with the remainder of the Orland Park team, which is expected to operate independently from the main campus.
We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, The University of Chicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion
Bring your career to the next level at a hospital that is thriving; from patient satisfaction to employee engagement, we are at the Forefront of Medicine. Take advantage of all we have to offer and #BringYourPassiontotheForefront,
University of Chicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: www.uchospitals.edu/jobs
The University of Chicago Medical Center is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.