Patient Appointment Coordinator II
This is a 743 Clerical Union position; bid dates are from 8/3/2018 - 8/9/2018
**THIS POSITION IS LOCATED IN BURR RIDGE, IL**
Shift: 40 hours per week (1.0) / 5 x 8-hour shifts / 1st shift (8:00am-5:00pm)
Grade: 743 Clerical Grade 10
UCMC is committed to a patient-centric, efficient health care delivery system that focuses on quality, safety, service, and operational excellence. The Ambulatory Patient Appointment Coordinator II (APAC II) will be assigned to various specialty scheduling hubs providing coverage where needed. The APAC II is responsible for answering and responding to inquiries received through the main contact channels of the ambulatory practices. The APAC II may also serve in the role as a subject matter expert (SME) for a defined service line. The Ambulatory Patient Appointment Coordinator II will obtain, verify, and input demographic, insurance and referring physician information as required, document messages electronically using appropriate medical terminology, triage calls per protocol and assist callers in a manner consistent with the Ideal Patient Experience approach and philosophy. The Ambulatory Patient Appointment Coordinator II will be accountable for achieving performance and service targets and metrics.
We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, The University of Chicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion
Bring your career to the next level at a hospital that is thriving; from patient satisfaction to employee engagement, we are at the Forefront of Medicine. Take advantage of all we have to offer and #BringYourPassiontotheForefront,
University of Chicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: www.uchospitals.edu/jobs
The University of Chicago Medical Center is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.